WELLS
FARGO & COMPANY
TELEPHONE
CONSUMER PROTECTION ACT
COMPLIANCE
POLICY
On
December 20, 1992, the Telephone Consumer Protection Act went into
effect. This law principally regulates the use of autodialers and
other telecommunications equipment and general telemarketing efforts
used by businesses involving calls to residential telephone numbers,
The
law requires every business to have in place a system whereby a
consumer, whether or not a current customer, may request the business
not to make any further solicitations to the consumer's residential
telephone number. A consumer can recover statutory damages of $500
for each violation of the "do not call" provisions of the
law once it is established that the consumer requested not to be
solicited by the business.
The
Customer Information Services unit of Wells Fargo & Company has
developed procedures for complying with the Telephone Consumer
Protection Act and for maintaining the required "do not
call" list These procedures have been incorporated into each
Group's Current compliance program and all staff who have
telemarketing responsibilities have been made aware of them.